Frequently Asked Questions

Sojoourn

What is Sojoourn ?


Sojoourn is a unique company designed for expats by expats. We are the leading networking community and guide in Lyon. Our mission is to make you feel home in France and help you to successfully integrate in your new life. We are a team of 2 passionate and dynamic young women ( Emmanuelle & Zsofi), who have lived abroad and experienced the highs and lows of being an expat. We provide a whole and unique experience and support the integration of expatriates and French people coming back home. We keep in touch with expats not just in Lyon, but all over France. We love our community built on shared values of global minded people and can't wait to get to know you better. Read more about us.




Can we contribute to the Sojoourn adventure?


Of course! Do you have a story to share, or do you want to offer your services to our community? Any idea or proposal is welcome, please contact us to further discuss it with out team.




What makes Sojoourn unique?


We foster an environment that creates the greatest opportunities for expats to succeed. We love our community and wake up eveyday knowingly, that what we call a job actually makes a positive impact on people's lives. Sojoourn is the first company of its kind in Lyon and France. Not only we are an international community of like-minded expats, but we also offer the most fun and enriching welcome experience for the newcomers in Lyon. We help you get settled with our Home Search service, theach you French and accompany you throughout your stay with Events and personalized Services that meet your needs. Discover what we do.




How would you describe the community at Sojoourn?


Sojoourn is based on support, community and networking. The community at Sojoourn shares the core values of courage, compassion, commitment and respect. Our members are curious, passionate, daring, disruptive, bold, ambitious and impressive. They are also incredibly supportive and caring toward each other. Sojoourn members want to elevate each other and are continously offering their time and services to one another. They love to meet, connect and share stories, resources and ideas. Does it sound like a network, you want to join? Check out our membership.





French courses

When can I join a group course?


At any time. We offer weekly conversational group courses in the evening in small groups of maximum 6 peoople. Each weekly class is based on a theme and indipendent from the previous class, so anybody can join the class at any time. You can even book a 5€ trail course to try it out.




Can I pay in 2 or more installments?


Yes, it is possible. You can pay the language course in 2 installments. Half is due before you start the course and the rest at halftime.




Is there any financial aid to help pay for the language course?


There are none for now, unfortunately.




How to apply for the French courses?


You can find more inforation about the types of courses, the prices and our teachers on our website. To apply for our courses please fill out a registration form and one of our teachers will call you back to get to know you and your needs better. It is free, without engagement and takes around a half an hour. We usually also create a WhatsApp conversation the make the communication easier. After your call, you decide how many hours you would like to take (10, 20, 30), we sign a student contract with you and send you an invoice. After we have received your payment you can start your language course with us.




What if I miss a course or more?


No problem, we absolutely understand that something might come up at work, you go on vacation or just not feeling well. You can cancel a course free of charge at least 24 hours before the course via email (learnfrench@sojoourn), in the dedicated WhatsApp conversation or directly with your teacher. However if you fail to inform us on time, you will be billed with the course.




Which types of payment do you accept?


For the language courses we send an invoice to our students that has to be paid by bank transfer. We'll offer you all the data you need to make the payment safe. If you do not have a euro bank account, additional charges may be added to your final invoice. You can use the transfer-wise service to prevent this, which is secure, user-friendly and cheaper than usual bank rates. If you have any doubts please email us describing your situation to address other alternatives.




Where are the courses going to be?


Due to sanitary restrictions we have suspended our physical courses and only offer them via Zoom. As soon as the situation allows we will resume the real life classes in central Lyon. Our teachers also offer house call or office visits for private courses.




Why do I need to take minimum 10 hours?


We know it from experience, that at least 10 hours is required to start seeing real progress. We ourselves are language-learners and multilinguals and we understand what it takes to learn a language effectively as an adult. At Sojoourn we are result-oriented — we want you to meet your goals. The brain needs more than just a few sessions to adapt to a new language and to a new teaching method in order for you to start noticing a difference. That’s why our model is not to sell you an hourly-rate service but rather — to get you results.




Can you help me pass a DELF/DALF exam?


Yes, absolutely! We have already prepared several students for exams and they passed successfully. Our private courses can be 100% adapted to your needs and preapre you to an exam. Register for a free 30 minute call with one of our teachers (without engagement) here.




I’m very busy with work and private life, can I still join?


Absolutely! This is our speciality. Most of our students have a demanding lifestyle and don’t necessarily have the time to attend lessons in a language school with a fixed schedule. We offer classes online or at your workplace, and can build a routine together that works best for you. Even if you’re busy, you still deserve to learn French! Register your interest here and one of our French teachers will call you back.




Will I receive a certificate at the end of the program?


Yes! We give you a French language certificate of achievement that follows the guidelines of the Common European Framework. It shows your level and the hours you have taken. You will be able to show this document to demonstrate your new skills.




What is the background of the teachers?


All 3 of our native teachers (Christel, Eva, Valérie) have international backgrounds, lived abroad and speak more than one language. They are passionate about their job, dynamic and very communicative. We work only with highly qualified teachers who can truly understand the challenges of being an expat and learning a new language. Check out their profile here.





Sojoourn Club membership

What is the Sojoourn Club?


We created Sojoourn Club to offer you a safe space to connect on a new platform, because we know you deserve more than just a Facebook group. With our regular and members-only events (physical or online) you can start building meaningful friendships. We are all curious to learn from each other and share happy moments together while finding new friends. Become a member now.




What is the price of the membership?


We offer two types of membership plans: monthly and annually. They both come with the same access and benefits. The monthly plan is currently 19.99$ (ca. 16.50€*) and the yearly plan is 199.99$ (ca. 165€*). When purchasing the yearly membership you save 2 months! The prices are in US dollar, because the platform, called Might Networks is an American company. They plan to roll out location based currency this year. *Actual price may vary based on the exchange rate in place between USD and EUR at the time of payment processing.




How can I join the Sojoourn Club?


It is very easy. Simply visit our membership page from your browser and after choosing a plan (monthly or annual) create a profile for yourself with your e-mail address and a chosen password. Our membership is subscription based, but you can cancel it anytime. When you create a profile for yourself, you need to add a credit card, that will be connected to your subscription. The payment process goes through the safe and secure platform of Stripe.




I am not an expat, can I also join?


Everybody is welcome! The Sojoourn community is open to first-time expats, experienced globetrotters, foreigners, famillies, French people who moved back home after living abroad and anyone, who wants to join a group of amazing and multi-cultural people. Sojoourn is a roof with many opportunities! Experience the power of connections and be inspired by the benefits of cultural diversity.




Can I canel my subscription?


We are sorry to hear that you are leaving us. You can resubscribe at any moment. To cancel your subscription and stop it from automatic renewal visit your profile in the Sojoourn Club. After your cancelation, you will still have access to the Sojoourn Club platform until the end of your current billing period. We would love to hear your thoughts about the membership, what you liked and what we could improve to make it even better. Don't hesitate to contact us.